I receive an email asking about the personal and professional aspects of litigation. Do things stay professional, or can things get personal? I offer some thoughts and comments from the trenches of the legal world.
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If you are in a job where you have to deal with clients or the general public, be alert to the small clues or “tells” that reveal a person’s state of mind and attitude. If a prospective client fails to show a willingness to comply with reasonable, basic rules, it almost always means the person is going to be a problem client. Do not ignore these subtle clues.
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